Refund policy

At InstaTrendz, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

Must be in the same condition that you received it.

Must be unworn, unused, with tags, and in its original packaging.

Must be accompanied by the receipt or proof of purchase.

To initiate a return, please contact us at support@instatrendz.co.in . Once your return is approved, we will provide you with a return shipping label and instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, you can reach out to us at support@instatrendz.co.in

Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

Your item is defective or damaged.

You received the wrong item.

We will evaluate the issue and provide a resolution as soon as possible.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

Custom or personalized items.

Personal care and beauty products.

Hazardous materials, flammable liquids, or gases.

Items marked as final sale or gift cards.

If you have any questions about the return eligibility of a specific item, feel free to contact us.

Exchanges

If you wish to exchange an item, the fastest way is to return the original item first. Once the return is accepted, you can place a separate order for the new item.

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@instatrendz.co.in

For any further assistance, feel free to reach out to our support team. We appreciate your trust in InstaTrendz!